PCS Universal Credit members strike over workload and staff recruitment

PCS members in Universal Credit today being two days’ strike action over workloads and staff recruitment.

The union says the beleaguered service has faced severe under investment, staff shortages and criticism from claimants on how they are treated.

274 staff were balloted for strike action at both service centres with over more than 90% of those who took part in the ballot, voting ‘Yes’.

PCS general secretary Mark Serwotka said: “People who work with the most vulnerable in society never take strike action lightly and our members in Universal Credit are no exception.

“However DWP management has refused to negotiate properly only offering to move work out of Wolverhampton on a temporary basis to other UC service centres. This “sharing the pain” approach by bosses is not going to wash amongst our members and is likely to inflame tensions further.

“What DWP bosses need to do is get back round the negotiating table and actually start listening to the genuine concerns from the experts in all of this – the workforce.”

Workers at Universal Credit sites Wolverhampton and Walsall are demanding the recruitment of more staff, permanent contracts for fixed term staff and a decrease in workloads.

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